About Us

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Hele-On is a service of the County of Hawaiʻi Mass Transit Agency and provides countywide public transit services on 24 fixed and flex routes countywide, Hele-On Kakoʻo for ADA complementary paratransit service in Hilo, Kailua-Kona and Puna, a shared ride taxi program with three taxi companies in Hilo, countywide senior and persons with disabilities transportation service in partnership with Hawaii County Economic Opportunities Council (HCEOC), a vanpool program in partnership with Commute with Enterprise and 10 HIBike bikeshare stations in Hilo and Kailua-Kona in partnership with PATH. Hele-On transports approximately 588,000 passenger trips a year on a fleet of more than 30 buses, vans, and a trolley. Transit services are provided under contract with Roberts Hawaiʻi, taxicab companies, Enterprise Holdings, HCEOC, and PATH. For additional Hele-On information, please call (808) 961-8744, TDD/TTY: 711 through the relay service, or email: heleonbus@hawaiicounty.gov.

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