We incorporate website accessibility standards into the design and maintenance of our website to ensure accessibility for all people regardless of ability or method of access.

What We Are Doing with Accessibility

To help us make our website a positive place for everyone, we've been using the Web Content Accessibility Guidelines (WCAG) 2.0 from the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with disabilities, and user-friendly for everyone. The guidelines have three levels of accessibility (A, AA and AAA) and we’ve chosen Level AA as the target for our website.

Contact

We've worked hard on our website and believe we've achieved our goal of AA accessibility. We monitor the website regularly to maintain this goal. If you do find any problems or need assistance, please contact us by emailing heleonbus@hawaiicounty.gov or calling us at (808) 961-8744, TTD/TTY: 711 through the relay service.

Additional Accessibility Help

Most popular browsers and plug-ins contain built-in accessibility tools and features. For more information, please visit the following accessibility information pages for these tools.

• Google Accessibility for Chrome Browser
• Microsoft Accessibility for Internet Explorer Browser
• Accessibility Information for the Firefox Browser
• Accessibility Information for Adobe PDF Reader

In addition, we support assistive screen reader technology from JAWS.